Dealing With Difficult People

A woman having a conversation with a difficult person.

Have you ever had to deal with a “difficult person?” It may be someone you work with or a member of your neighborhood group. Generally, people have flexible personalities that shift to some degree based on the context of a particular situation. Someone exhibiting pervasive, persistent, and long-standing refusal to bend regardless of circumstance can be exhausting to work with and bring down the morale of a group. The difficult person may be unclear in their expectations, overreact to benign scenarios, or be unreliable.

We all encounter individuals who exhibit traits that make interactions challenging and draining. In this blog, we will explore the characteristics of difficult people, discuss how they hold up neighborhood progress, and provide strategies for effectively dealing with them.


Traits of a Difficult Person

According to a psychology study by the University of Georgia, the top traits of a difficult person include:

1. Callousness: Callous individuals lack empathy and show indifference toward the feelings of others. They disregard the emotional impact of their actions and exhibit a lack of compassion, sensitivity, or remorse.

2. Grandiosity: Those who act grandiose have an exaggerated sense of self-importance and superiority. They may appear arrogant, haughty, and condescending, masking underlying insecurities or a deep-seated need for validation.

3. Aggressiveness: Aggressive individuals display hostile, confrontational, and intimidating behavior. They often disrespect boundaries, disregard others’ feelings or opinions, and strive to dominate or control conversations.

4. Suspicion: People who act with suspicion tend to be wary, skeptical, and doubtful in their interactions. They question others’ motives, intentions, or honesty. They may exhibit behaviors such as constant questioning, reluctance to trust, and cautiousness in forming relationships.

5. Manipulativeness: Manipulative individuals aim to control and exploit others’ emotions, beliefs, or behaviors for personal gain. They identify vulnerabilities, insecurities, or desires in others and take advantage of them without regard for others’ well-being or autonomy.

6. Dominance: Dominant individuals exert influence through assertiveness and confidence. While they can be persuasive and charismatic, their dominant behavior may silence or disempower others, dismiss opposing viewpoints, and steer conversations toward their own agenda.

7. Risk-taking: Those who engage in risk-taking behavior can be challenging to interact with as they often act impulsively, resist following conventional norms or rules, and may disregard advice or warnings from others.


How Difficult People Hold Up Neighborhood Progress

Difficult people pose obstacles to neighborhood progress in various ways. They resist changes or improvements proposed for the community, preferring to maintain the status quo. This opposition to initiatives enhancing the neighborhood can stall growth and hinder collective development.

Additionally, problematic people are often uncooperative and unwilling to collaborate with others. Their refusal to participate in community meetings, volunteer for neighborhood initiatives, or contribute to collective efforts can slow decision-making processes, impede consensus building, and prevent the neighborhood from moving forward.

Difficult individuals may actively undermine neighborhood leaders or organizations, creating a toxic atmosphere. Their disruptive behavior discourages community engagement and fosters divisions among residents, compromising the sense of unity and shared purpose required for neighborhood progress.


Dealing with Difficult People

Dealing with difficult people can be challenging, but there are several strategies you can employ to navigate such situations more effectively:

1. Remain calm: When faced with difficult people, staying calm and composed is essential. Reacting emotionally can escalate the situation further. Take deep breaths and try to maintain a level-headed approach.

2. Don’t take it personally: Remember that the behavior of difficult people often stems from their own issues, insecurities, or frustrations. Avoid taking their words or actions personally. 

3. Ask if you can talk face-to-face: Talking one-on-one helps you read facial cues and tone of voice.

4. Assume good intentions: Difficult people may not realize they’re creating a problem, and it’s best to avoid seeming like you’re accusing them. Put yourself in their shoes, and start by assuming their problematic behavior is not because of any ill will towards you.

5. Empathize and listen: Try to understand the perspective of the problematic person. Empathy can help you see their point of view and find common ground. Active listening demonstrates your willingness to understand their concerns.

6. Respond, don’t react: Instead of reacting impulsively to difficult people, respond thoughtfully. Take a moment to think about your words and actions before engaging. A measured response can diffuse tension and promote a more constructive conversation.

7. Choose your battles: Not every issue needs to be confronted or resolved. Evaluate the importance of the situation and decide whether it’s worth engaging in an argument or if it’s better to let it go. Prioritize your energy and focus on issues that truly matter.

8. Seek support: If dealing with a consistently difficult person, seek help from trusted friends, neighbors, or mentors. Share your experiences and seek advice on how to handle the situation effectively. Sometimes an outside perspective can provide valuable insights.

Dealing with difficult people is a skill that takes time and practice to develop. Adopting these strategies can improve your ability to handle challenging interactions and maintain healthier relationships. Remember, progress in your neighborhood relies on cooperation, understanding, and effective communication.

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communication,difficult people,neighbors,strategies
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